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  • My husband and I ordered two sandwiches and a southwestern salad ::;without::: chicken this afternoon. I checked the receipt a few minutes later and noticed it said minus ranch and add Thai dressing. I asked the lady by the register she said yes we don't have anymore chipotle ranch dressing. Thai dressing with a southwest salad?? Blakh. I asked her to change the order to a Caesar salad (which by the way is almost $4 less for the full size.. no refund either) and as she places the order she calls me to the counter to tell me there is no Parmesan cheese and I could sub for bleu cheese or feta cheese.. ummm blue cheese and feta with a caesar? Gross. I grabbed the bag and ran to my flight and when we sat in the plane I realized they put chicken all over my Caesar salad. I ended up throwing it away because I hate chicken especially the prepacked fake looking one at Panera and paradise bakery etc. I asked for none for a reason. I was waiting near the register and also heard them calling up other customers constantly telling them that the items in their food was not available and needed to be substituted. Needless to say there were tons and tons of upset customers trying to figure out their ipod orders, which some items were not even listed. After my husband and I ordered, I went to the restroom to wash my hands and when I returned he was still standing at the register and hadn't even paid yet. I wonder how many of his items needed to be substituted too. DEFINITELY won't be back. It's a Friday morning and everyone is traveling for the holidays. How come the inventory hasn't been restocked AND some? It's a busy international airport. I'll never go back. I hope the flight attendant or the trash can enjoy my salad instead.
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