If there was a negative I would give it -20!!! This place is beyond a circus act...we walk in to return contacts because they were the wrong ones...sat there waiting 30 mi,ures just for a return...people were walking in paying and picking up but they wouldn't do our return...the lady at the front counter was so rude and nasty...I was talking to my fiance about how ridiculous it was she looks over and comments how she's not trained in that area ok lady wasn't talking to you!!! I overheard 3 other customers talking about how rude t,his one lady was...just go to Wal-Mart for your glasses way friendlier and great prices