If this was the last car wash on earth and my car was caked with mud, I'd wait for rain before I'd go here again.
The scam starts when you pull up. The try to upsell you and then get nasty when you don't bite. They lie about how long it will take and then shrug when they go past it. In every situation, you lose with these people. They could wreck your car between vacuum and drying and you'd somehow be to blame for it.
My biggest complaint is the lack of accountability or responsibility. Oh yes, and considering they took almost an hour to do a mid-level car wash, it was a bad job! Dust on the inside and streaks on the outside. A five year old could do a more professional job!
If you want a decent car wash nearby, go to the car wash on the NE corder of 99th and McDowell. Priced about the same and they do it quickly and efficiently.