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| - Their pizzas are generally pretty good 4/5, and pastas are not bad 3.5/5 (not as good as 100% hand made pasta - a bit harder and less "chewy"). But their service really leaves something to be desired 1/5.
We've been to the restaurant 3 times. First time was an okay experience. The second time we were waiting at the door for 5 minutes without anyone coming up to greet/seat us, so my wife and I just left (I promise we didn't look like we were there to cause trouble or get a free meal =P). The third time, it took us a while to get seated, which was fine, but it took way too long to get our bill. We asked our waiter and another waiter twice for our bill, while our waiter just stood at the cash machine looking puzzled for what was at least 15 minutes, occasionally talking to/serving take-out customers (they were not any busier than usual). I decided to just walk up to pay only to be told that he would bring the bill to our table. Finally, when the bill came and I took out my credit card, he said, "can you please come up to cash and pay?". I exchanged a puzzle look with my wife and we both laughed. We really haven't experienced something like this in a while. Now we're left wondering whether we should ever revisit the restaurant.
Levetto management, please train your staff better!
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