I am not sure as to what happen to "Jennifer R" in 2011, but my experiences here was great. I bought a groupon to try them out. I dont like to purchase personal care services for a bargain... but I am so glad I did!
I purchased the underarm package (which is for eight treatments). I was a bit worried since i had heard from other people about their hair removal treatments that it hurt... like as if they are zapping/ burning each individual follicle. But the laser that BLL uses is great! For underarms, I think i am in there for about 10 mins at most. I saw results after my second treatment.
They are really nice, professional and very affordable. Highly recommend them