I went to Best Buy 1/9/15 at 15449 N Hayden Rd
Scottsdale, AZ 85260. I went to the audio installation garage. I had an aftermarket alarm installed in my car 4 year prior. Since then it broke and I ignored it I switched my battery out for my car and the kill switch wouldn't allow me to start the car again. After 2 hours stranded at Costco in the parking lot and cutting wires I got lucky. it started. Drove to BB and that's when I asked Lupe to look real quick. I didn't want any open wires that mattered to shock me or break my car. I told him I don't care about the alarm. He took 5 minutes. Pulled the alarm out. Showed me why the car wouldn't have started. And cut more wires and connected them so I have zero issues. He was amazing for helping me with that. Some other audio places wanted me to pay just to have them look at it... And this is why I will always keep shopping with BB. Please let Lupe know he did great and let his managers know.