Came here for the first time this afternoon for lunch with friends. Customer service at the front was great; food was a tad above average. I ordered the Carolina Signature salad which came with a melange of fruits and Gorgonzola cheese on mixed greens. My friend ordered a soup and salad combo and was surprised that while eating her soup she found a big piece of plastic in it! The plastic looked like it came from packaging that the soup was in. (I subtracted a star for this)Needless to say, a complaint was made and the manager accommodated quite nicely. She apologized, refunded the meal in cash, and gave her two vouchers for free meals. Will probably return but will inspect the food cautiously before returning.