After further consideration, this store does not deserve a 4 star review. The Old Navy product has been pretty weak recently, which isn't the store's fault, but the severe lack of customer service doesn't help the situation.
While shopping here on Friday, I was one of maybe 3-5 people in the store. I would practically walk into a sales associate but not even receive a glance or smile. No one working here seems to give an iota whether or not product is being sold. To avoid inconveniencing the associates, I will be taking my Old Navy purchases online in the future.