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  • I recently went here with my colleagues. I came here a few times already. In the past the service is slow but still okay. However this time the service was terrible... 5 mins after the order we decided to add an appetizer the sever told us it's too late for the order. After 45-50 mins of waiting the food finally here, but 1 order was missing.... my colleague waited additional 30 mins until she got her food. Anyway the overall dining experience was not good. When the bill came they want 18% tips due to the group. We're not happy, because we think they don't deserve it, but give it anyway. However when we when back and split the bill, and found out that they're over charge us by $40. So we called the restaurant the manager admit the mistake and refund us the amount. So I end walk back to the restaurant and resolve the difference. When I walk into the restaurant the same server that serve us told me we should check the amount before we paid, but for heaven's sake its a large group, and instead of $11 they charge $15 on most items, it's hard to tell at the time. Anyway I don't want to argue, but for sure won't be back. I take the envelope with the cash then leave. But once I step out and realized that I didn't count the money in the envelope. So I quickly counted in front of the door step, and found $10 short. So I quickly when back, and talk to the same server, right away she look at me and said I took the $10. OMG, I've never been accused like this before, I then request to speaks to the manager, he is not there. So next day I went again and have it resolved with the manager. He keeps apologies to me, and give me back the difference. Going through all these trouble I am definitely NOT go back. The restaurant need a major training to the staff for costomers service, the attitude from the staff is not professional at all.
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