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  • We were seated in the bar, waiter took our order and I gave him the Stripes #. After other people delivered the food we never saw him again. I stopped a bar tender passing by and asked if we could get the ranch dressing we ordered. The fries were old, cold, tough so I stopped another gal and asked if we could have something else since they were not edible. No one checked back to see if we were ok. Finally about 20 minutes after we were done eating I stopped the bar tender again and said we had waited a very long time for the bill and whatever happened to our initial server. With professional polish she said they worked as a team and got the bill for us. The bill was wrong as we were charged for the chips and salsa plus my Stripes number was not on it. She handed it off to some other guy who said he would fix it. He only brought back the credit receipt to be signed and I asked him where the receipt showing my account number was, he then brought back a small slip of paper stating how many stripes I had. It looked like the same amount I already had. Anyway, what a fiasco!!! The really troubling part was that the staff was saying how dead it was in there, no business, and when we left there were at least 5 staff standing around talking at the hostess station and one of them said basically thank you and have a nice day. I would have to think long and hard about going back to that Fridays. Some one should have had the courtesy to say the waiter was leaving for whatever reason and that we are handed off to someone else. The bar tender could only say that she was sorry that we fell through the cracks. Really? Slow business day and we were lost to the staff? I think of how patiently we waited before I flagged someone down and now I feel like an idiot. We asked where other TGIFriday's were located and basically there were only two left, the others were closed down by the owner is what a waiter said. Sad, because I really love the service and Jack Daniel's ribs that I get when in California, but Arizona has gone very astray.
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