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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I'd been coming as a guest for a while and finally decided to get my own membership. I was immediately targeted by a very pushy representative who called me at least three times a week to try to sell me the premium $60/month membership instead of the basic $10, the latter of which is all that I wanted. I refused, opted for the basic membership, and signed all the necessary forms. Not too long after, I check my bank account and see that I've been charged for three months worth of the premium membership. I called the gym, who gave me the customer service department's number, who told me to talk to the manager of the branch. I went in to speak with a rep who told me that she would look into it and that the rep who signed me up (who was no longer there) had a history of signing people up for things they didn't ask for. She took my number, told me she would take care of the issue and call me with any updates. A few days later she tells me my membership has been changed to the basic. Great, but where's my $180 you people took? She told me she'd continue to work on it. Never heard from her again. Then went in a third time to resolve the issue and was told after all that that there's nothing they could do. Plenty of great gyms out there with similar membership costs. Think twice about coming here if it's your only option.
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