Service here has continued to decline for months. I usually stop here each morning for breakfast on the way to my office. Several times, the wait in the drive through line has been +30 minutes. One time I decided to go inside to pick up my food because the drive through line had been so slow recently - it took me 45 minutes to get two sausage biscuits. One of the managers was behind the counter packing food and couldn't keep up. People were just coming to the counter and complaining that they had been waiting forever and he would find their order to fill it first. Some of these people came in after me. Today, there is a sign on the door stating that because of limited staff, there dining room is closed but you can go through the drive through. So far 10 minutes in the drive thru line and i still haven't made it to the menu board. Something has got to give with this place.
UPDATE: Made it to the speaker - there is another sign saying their drive through speaker is broken and you need to order at the window.