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  • Probably the worst pizza experience of my life. I ordered two pizzas online. I usually have no problem ordering online but this was just ridiculous. My ready to pick up time was suppose to be 7:12pm. I ended up getting to Pizza Hut to pick it up around 7:20 and it wasn't ready. So I waited and when they showed me, one of my pizzas had the wrong toppings. The first girl who helped was very nice about it but still I was pretty annoyed that i waited longer than I should have. Girl#1 tells girl#2 that they made the wrong pizza and girl#2 says well what does she want us to do? And girl#1 says she wants us to make her the correct pizza (girl#1 is way nicer by the way). So they keep going back and forth and girl#2 is just not understanding that I just want another pizza to replace the one they messed up. I'm very annoyed at this point because i shouldn't have had to wait this long in the first place, so I go up to girl#2 and tell her I just want what I ordered and then she tells me I'm going to have to pay for another pizza. I'm very irritated and confused at this point. I ask her why I have to pay for another pizza if they are the ones who did not get my order correctly in the first place. We go back and forth for a few minutes and I just tell her what I wanted on my new pizza and she says that they're just going to make me another one. At this point I'm over it. I just want my pizzas and to go home. And after I walk away girl#2 asks girl#1 which pizza I wanted!!!! So I am livid at this point and I walk back up to the counter and tell the girl what kind of pizza I wanted. I had to show her on my phone what I had ordered even though she was holding the receipt in her hand and I had to remind her of the wings I ordered also. When I finally ended up getting both pizzas, the first one was already cold. There was a lot of people complaining about how their orders were not ready on time also. Most likely won't return to this Pizza Hut location anymore.
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