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  • Very rude lady on the phone. I cannot review how well they repair due to the bad customer service, I was never able to schedule an appointment. I called to get a quote and she refused unless I had a diagnostic even though I already had one and just needed to know if they have the part and how much it would be to install. When I was trying to explain to her my situation, she said thank you and hung up on me before I could ask any questions. It was so mean and frustrating, I figured she could be a little sympathetic to my situation seeing as how my house is 107 degrees and my air has been off for a week, but I guess not. She did not even ask if I wanted to schedule an appointment.
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