My boyfriend and I went in this store the other day and I have never been to such an amazing verizon. Justen helped us and he had such amazing customer service. We were in a sort of a pickle and he did everything he could to make sure we got it resolved. We ended up walking out with a brand new Samsung s8 plus, I went back the next day and got myself one and even though I was in a rush everybody was really patient with me and I appreciate how great the customer service at this store is