We've been here before, and the food is always delicious. The last time we went, I had ordered some Havarti cheese to take home. What I failed to realize was that they had not separated each slice with a piece of paper, so that when I went home and tried to make a sandwich, all I had was a clump of cheese...not slices to work with.
Today we went back, as I had a hankering for a Havarti on rye sandwich. I kindly asked the gentleman behind the deli counter to put paper in between, and continued to relay my story from my last visit. He was shocked that someone would be so lazy. In turn, he sold me 4.25 worth of cheese for 3.00 in order to make it right. He said he wants his customers to be happy so they'll come back. He was professional and very nice, and was able to hook us up with everything we wanted. Because of his attitude about his customers and pride in his job, we will continue to return to Smallman Street for deli purchases as well as meals. Way to go, guys!