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  • So Dr. Strimling himself actually called me and left me a voice mail. Accused my pharmacist of being lazy because he is adamant that my insurance takes the discount card for Avar and that the pharmacist was too lazy to try. He also said that the pharmacist is able to fill a substitute for Avar. I was there when the rx tech tried to put it in and had trouble and gave it to the pharmacist to try. She tried for a while to push it through and then explained why it wouldn't go through. He also explained in the voice mail that the Tretinoin is available in generic and that the ins. covers it because it is for acne and not ageing and that once again my pharmacist is too lazy to check it out. I just got off the phone with a 24hr pharmacy, the one I originally dropped the scripts off at and the tech said that they can't substitute because there is no generic available and that if my ins. were to cover the Tretinoin that he would have to call them himself and explain that it is for acne and ageing. He then went on to say that he took my sensitive skin into consideration and told me that the Avar counteracts the effects of Tretinoin. I spoke with yet another pharmacist who said that it doesn't and she said I need to use a moisturizer. So I think he is just being dishonest. And I'm sorry but calling my pharmacist lazy on the voicemail, not just once but twice is not professional at all. He also admitted on the voicemail that acne is not their money maker but rather botox and fillers are and that he is just trying to help me. And at the end of the voicemail he asked if I would amend my review because it is bad for business and he just wants to help. So here you have it, my amended review. Down to one star now.
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