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  • The change in management is a disaster. Their signs say they want their customers to check the car to make sure it is done right. They lie. Management today informed me that they will never get a car clean and dry and they need to move cars through faster. I have taken our two cars there for hand washes for 12 years at least two times a month and the line people care but managers are only interested in moving cars through. Way to tick off your best customers boys. I will wash my cars myself before ever letting these losers touch my car again. Such a shame because the hardest working people at this place are the nicest and know more about customer service and good work than the stupid managers. Nice choice Francis. Keep the desperate summer coupons coming in the mail. After you fire the managers you might see some profit.
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