Not our first time to a Korean BBQ (though first time here), so we were familiar with the procedure as were the rest of our party. Once we figured out what we were getting first round (it is unlimited... for 2 hours) we were ready to roll. For a Saturday night it was not crazy busy so we were able to get proper service - water refills, changing or the grill, raising and lowering of the temperature of the grill.
Plus: The addition of both Sushi & BBQ allows for everyone to have something, especially when cooking. Nibbles of spring roll or dumplings a nice choice.
In the end our group left full and satisfied.
TIP: As an all you can eat it is a reasonable price if you are hungry, however if you are more diet oriented or for smaller appetite consider the Board special at almost 1/2 the price.
Drawback: Would be nice if they had some choices in sauces (only 2 regular soy sauce - and house soy sauce-sweeter), would be nice to have had choice of low calorie or spices to zing it up.