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  • Extremely disappointed. The worst experience I have ever had! The receptionist is condescending and should never be in a client facing role, very poor customer service skills. She does not exude a professional demeanor as her interpersonal skills are very low. I was in pain and went there as emergency. She gave me a form to fill on which I clearly stated I was under the regular care of a dentist (please keep this in mind). Then the doctor came out, took me inside. I explained where I had pain, he just advised me to do certain things to decrease it, took some x rays and set an appointment for another day. I went back as requested, at that point I did not have pain anymore. Then he started fixing a cavity. I left thinking the $500 I had left on my insurance, will be enough to cover this expense. Unfortunately I was far from thinking these people were going to send me a huge bill which exceeded what I had left by $800! When I asked how is that possible as they "apparently checked with my insurance" to see how much I have left, the only thing they said I have failed to complete the form as I did not mention my former dentist name even though I clearly stated I was under the regular care of a dentist. Please be super cautious! I will never ever go back to this place as they are rude, opportunistic, misleading and greedy.
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