Einstein's is ok. The food is kinda bland... Not much you can do with an unseasoned, microwaved egg thrown on a bagel served scalding hot. Their coffee and bagels are excellent. Don't get hooked on a specific bagel for too long or it tends to disappear (Onion and Pretzel).
I always go to this location on the weekends--It's always busy. When it gets busy, the staff responses tend to be terse and they seem grouchy.