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  • I have only ordered out from Sakura. The place is always drab and empty no matter what time it is. The staff are always sitting around doing nothing. It really sucks to go in the restaurant. Their "hibachi" is a freaking joke. Do not expect to get normal hibachi dinners here, in fact, expect absolute crap! Their "regular" Asian menu is joketasiticly inferior to many of the other Asian choices in Squirrel Hill and cost almost the same. The staff seem nice, but jump when any customer walks through the door as if they are not expecting anyone. Now (and please excuse any conceived racist under tones. I assure you I am just stating pure fact), I have had my order screwed up over the phone almost every time I order from Sakura. I understand that you do not need to speak fluent English to take a delivery order, but you should know the menu. Yesterday, My wife and I ordered from there (very inexpensive for a weekday meal) I ordered my sushi correctly, even going over my order 3 times with the woman on the phone. When the food arrived(promptly), our bill was for $70!!!! And as if fleeing from the scene before we could find out, the delivery guy didn't give us a receipt. Upon opening my order, I found that they had quadrupled my order AND CHARGED ME FOR IT!!!!! I called to complain and the woman, who I could barley understand refused to accept that she made a mistake. I became a bit belligerent and she called over her manager. All I could hear was him explaining something in Japanese and the phone girl going "OOOHHHHHH?!" over and over. She DID make a mistake and I was awarded free sushi and my money back. Still, when I said I would be there tomorrow to get the proof of the credit to my card, she initially refused!!????? The manger in the background must of shaken his head or something because she finally agreed. All I want is my damn food for crying out loud!!!!!!!!! But... Their sushi lunch specials are the best I have ever seen. for $3.99 you have your choice of 6 different kinds of rolls; great for a late day snack (you can order up until 3pm). But... This is another sushi place that claims to have tuna rolls when they are Fatty tuna rolls, but charge for regular lean tuna. Also order early or you WILL get stuck with day old, been-sitting-around-all-day, hard fish. But... Get them on a good day or early in the day and you will have adequate sushi for a competitive price.
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