I'm a local and would never ever go back!!!. I received a gift card and called to schedule a massage & facial. The website and brochure I had said locals receive 20% off services. So I select the two services I wanted and figured out what the price would be with the discount and left enough to cover the tip. I told the girl making my appointment what services I wanted and told her I was a local; she said, 'ok, perfect.'
So I get to the spa and it is very blah... consists of a spa, sauna and sitting room... nothing out-of-the-box or unique. I could go to my gym for the same amenities as part of my membership. So, I get my massage and facial (very average, not memorable & way overpriced).
I went to the desk to pay and told the girl I was a local. She advised that the locals discount did not apply to the two services I received. What???? I was furious! I told her that I told the girl on the phone what services I wanted and that I was a local (hint hint... 20% discount). Why else would I say I'm a local??? Of course at no point during the phone conversation did she tell me the two services I selected were not applicable. The girl said, 'oh sorry about that.' (Yeah, sure). So I ended up having to come out of pocket over $100. Can you believe a massage and facial came up to almost $500... RIDICULOUS! Do not go to this spa; you will be disappointed.