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  • I don't really know if there really is a point of writing a review about a big chain restaurant unless there is something particularly special about this particular location. There isn't anything special about this Chipotle that stands out from the others, but I thought I'd post a review since I took a picture of my last order. The lines can get fairly long, but the service is quick and efficient and so it does move somewhat quickly (unless you get a lot of indecisive people in front of you - know your orders people before you reach the front of the line). I find the burritos too big to fit into my mouth and gets quite messy so I just ask for a burrito bowl. Extra meat is extra price, but feel free to ask for extra rice or veggies if you feel like you want more at no extra charge. I usually ask for extra rice to balance out the sauces and they're always fine with it. You can also mix-and-match the meat for free, they just give you less of each. My primary concern is the consistency of the food. I've come here many times ever since it opened its first location in Toronto and I would say that the food is what I would expect 70% of the time. The rice sometimes is too salty, or too clumped that the flavours weren't distributed evenly. The chicken was once undercooked (!!!) but has a tendency to be a bit burned - my last order had a few burned pieces of chicken which made the entire meal bleh. I often get my food to go so it would be a bit tedious for me to walk back and ask them to remake the food, but I definitely would have if I was dining in. Perhaps a bit of quality control would be helpful in providing customers with a more consistent experience. Nevertheless, Chipotle grew to be what it is today because it has a reputation for being good. When they don't mess up the rice and the chicken, the burrito bowl is perfect.
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