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| - Was there Friday night and the band was fantastic!
First let me say, I witnessed 2 conversations between the owner and 2 staff members and he is a nightmare! Now I know why the staff is not attentive, why they look like they are being forced to work there and why they plain old just don't give a crap!
The recently closed down to make "improvements" and what a waste. They also rearranged the set up and dance floor and the layout is stupid! The dance floor is way too small.
The band brought in a great crowd, I mean when the tables were all full at the same time as the dance floor and there are people standing at the door waiting for a table, you have a potential for a successful place! Not so here with the lack of customer service and just plain inattentive wait and bar staff. I stood at the bar for no less than 8 minutes before I was even looked at by the blonde girl behind the bar. It was almost like she did everything she could to ignore me! Then when she did look at me, she first walked over to the couple sitting right next to me and asked them for a drink refill and did that before she took my order. Now in normal situations and at a successful bar, I would never have to belly up to the bar to place my drink order as there would be staff going around the tables TAKING drink orders but here, you are lucky to see anyone walk around but maybe once about every 20 minutes.
Throughout the night, most of the people I knew and didn't had to go to the bar to order drinks yet there were wait staff around, where, I'm not sure as they certainly weren't working taking care of customers.
Next, go into one of the two womens bathrooms, the sink (where patrons and employees are to wash their hands) was stuffed full of a trash can, a plunger and something else that was all rusted so no one using the bathroom could wash their hands INCLUDING EMPLOYEES. I guess that doesn't matter since they weren't serving drinks any way!!! The men I was with said both Mens bathrooms had no soap in them ...YUCK!!!!
Air conditioning??? We live in Arizona and the last 2 times I've been here, it's been hot as hell. Maybe a plot to get people to drink more? Okay, I'll go with that but that strategy doesn't work if you don't have your staff available to take drink orders. TURN UP THE A/C cause your staff isn't available to take drink orders, not even at the bar!
Last, the fact that the sign outside on the front of the building has 50% of the lights out and god forbid you hadn't been there before and were trying to find the place, unless you were looking for "PELICAN" you'd never know you where there! This in itself pretty much sums up the lack of keeping this place in "working order" shows that the owner is running this place further into the ground. Don't be surprised if this place goes under soon...
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