We went to the Saint after not getting into the smaller Yours Truly next door (I wonder how many discouraged Libretto customers end up doing the same thing!).
I'm not the biggest fan of the decor in this restaurant. It's quite prepackaged and only 1 notch above the Keg in appearance. It felt a little cold and cavernous. The lighting was a bit bright and the white-white subway tiles didn't help the feel too much. Maybe with 10 years of wear it will get some more character.
Secondly, the service was pretty slow. We sat at the bar on a Sunday night with a half-empty restaurant. The drinks came in about twice the time they should have and the food was about the same. I didn't find the staff overly friendly or helpful in talking about the menu either. When I asked if the fried chicken was a heavy or light batter the bartender didn't know and just said, "I do know it's a very popular dish". I decided to try it anyway.
Thankfully the food was quite good. The chicken was tender and lightly battered with an even coating, just crunchy enough and very good seasoning. The mashed potatoes and bacon-chunk gravy were equally tasty and not overpowering. Finally the collard greens were perfectly cooked and a nice balance to the other flavours. For $20, great value and not far off my favourite, same-ingredients, dish at the Ace.
Overall this restaurant is A-OK as the 3 star rating suggests. The rest of the menu gets up there in price and the ambiance is a little sterile so I can't say that I'll be running back, but it's a solid place and if you're shivering in the cold because you got shafted at YT or Libretto, it's classier than going to Lakeview.