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| - When I found this foot spa on Yelp, I saw under the description that they had a $25 1 hour massage deal. When I called, the lady had no clue what I was talking about, and said she didn't know the price on their website (seriously?) and said she would call me back. She then called back and told me it would be $28 instead, so I thought not a huge deal, and scheduled an appointment for me and my friend.
The massage overall was okay, but nothing spectacular... it's pretty average but definitely not bad either.
When my friend and I went to pay, she seemed frustrated that we weren't paying with cash (they never once told me it's cash only, and they have all the capabilities to accept charge cards, so why the attitude?) She then asked me to enter my tip, and once I did, I kid you not, she told me my tip was too low... and proceeded to ask if I would leave more. I said no, because I was honestly offended by the rude nature of being asked to leave more when I didn't feel it was deserved (especially by this point.) She continued asking me about 3 times if I would raise my tip by $2 (is she seriously fighting over $2 when I paid more than I was going to originally anyway before they bait and switched the price on me?)
My friend and I got in my car and she says to me, "I honestly can't believe they were that rude to us."
With the dozens upon dozens of massage options in this area, I can comfortably say I will NEVER be back. And I hope no one else is a victim of their horrible customer service. The whole point of getting a massage on your day off is to feel relaxed, not to feel so violated you have to leave a 1 star review on Yelp. Freaking ridiculous.
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