I read all of the reviews here for Denise and decided to give her a try. I'm so glad I did! She gave me a great cut and color/highlights and a shine treatment. She asked questions about my hair and what I wanted when I called, which I really appreciated as I have fine hair and color resistant grey. She recommended a warmer color for my skin tone, and I was hesitant but it turned out to be the best color I think I've ever had. It really compliments my skin tone, she was absolutely right, and really knows her stuff. You can tell she takes a lot of pride in her work and enjoys what she does. She's also incredibly easy to talk to, patient and doesn't double book appointments or ever make you feel rushed. No one else will touch my hair after going to Denise! She's the absolute best. I haven't liked my hair this much in years!