We just came from Lowes on Boulder Highway where we were waited on by possibly the worst cashier of all times. You know when people say this person is clearly in the wrong line of work. Well cashier S153CW1 899784 is clearly in the wrong line of work. We had put some rugs on hold to pick up later. We had received the call saying they were on hold. When we went to get the rugs they had not been put on hold they were just sitting by the back register. So we got the rugs ($350 worth BTW) and carted them to the front on our own. Lowes was too busy and we were clearly making them do something the weren't used to and didn't want to (IE Service Their Customer). So we took our rugs to the counter. This is where we encountered Ms personality. We wanted to help by telling them we had gotten our own rugs. This is when the interrogation started. This cashier treated us like we were such a bother and she was too busy for us even though when we got in line we were the only ones.
If I were the GM of Lowes I'd take a hard look at my sales force because customers are the reason you are open and if you keep treating people like this your sales are surly going to be a disappointment. We are remodeling our rental and would have spent done it through Lowes. Home Depot will get the rest of our money.