They said they would be there between 4 and 6 pm and they were here at 430 pm the man we delt with was named Wes which in my honest opinion one of the nicest men I've had the pleasure to meet and talk with...he was super professional and to the point and educated us on what we didn't know...these people are nothing but nice and sincere and are willing to work with you no matter what ..I would definitely recommend not just this company but this man as well....I know who I will call in the future from now on.