Normally I would've easily given them 5 stars, I love their food, but my service was unbelievable. On November 3, 2017 I made my order through yelp and picked it up at 6pm. As always I did my check in. Now the check in said free sangria with purchase of entree and I purchased one. I bought 35 dollars on this trip and at first I couldn't find my coupon I made it all the way to my car, because my order was to go, when I found it I went back inside, mind you I'm disabled I walked with a cane, and showed it to the manager on duty at that time and she said because my order was to go and the free sangria was only for dine in. I pointed out that it says that no where on the coupon and she said well that's the policy. I didn't argue with her I just turned around and left but I thought she was very rude, disrespectful, and I felt so dismissed. That's no way to treat a paying customer, especially if you want them to return. Now I didn't catch the manager's name but she was on duty at 6pm. The food was great but the service has to be up to pare also. Will I return I don't know but if I do I hope service has gotten better.