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| - I've been here twice and it's just ok for me. I really wanted it to be a stand out, but it's really not. The first time I went in it was during the week and my son ordered a breakfast sandwich and an iced mocha to go. $11.00 and 20 minutes later, he finally had a "very good" breakfast sandwich and an "ok" drink. Not what we expected for the price tag.
We decided to give it another try for a sit down breakfast on a Saturday. The process was confusing and chaotic. It was "seat yourself" and that seemed to add to the confusion. The place was only half full and there was plenty of wait staff, yet it took 15 minutes for someone to come take our order. Oh...and that was after we waited a good 5-8 minutes for menus that I finally went to get myself. The waitress was very sweet, but she was in desperate need of training. She was very soft spoken, she barely made eye contact, and she seems a bit frazzled.
There were 4 of us and we ordered 3 breakfast sandwiches and an omelet. It took almost 25 mins to get our food...and one if the sandwiches was wrong. The food was ok. Not bad, but nothing special either. My Mom enjoyed her omelet and 2 of the sandwiches were good. My sandwich was made with the wrong type of cheese so I didn't enjoy it at all. I ate a few bites and threw the rest away. I would have sent it back, but the waitress didn't return to our table until the end of the meal when she delivered the bill.
My husband, who is a major breakfast fan and not terribly picky, was thoroughly turned off by the whole experience. It's really too bad because the place is very close to home and is a small business (we always prefer to support small businesses). We were really hoping to make this our new go-to breakfast place, but unfortunately that won't be the case. We'll continue to watch the reviews and if things seems to get better, we might give it another try.
My best advice to the owners is to not allow patrons to seat themselves (this results in tables to be overlooked), they need to provide training to their young and inexperienced waitstaff, they should make a small investment in "real" menus, and they need to better expedite the food. The restaurant is clean and very cute and it has promise. Waxhaw is in need of another breakfast option... this could be it, but they need to kick it up a few notches.
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