From beginning to the end, our service was poor and very slow.
We came in on a Friday night around 1030pm and ordered drink specials that were recommended. I ordered a soup to start and pesto penne but instead of penne I wanted rigatoni.
Sadly our server brought me a glass of water but did not ring in my gin and tonic and it took a really long time. The service bar (guy) was nice enough to get me my drink asap, which in retrospect was probably the best service I received that night.
My soup literally came a minute after we all received our drinks. Once I received my pasta, I realized that my penne was not changed to rigatoni and the pasta dish did not taste like pesto. The worst part of my dish were mushrooms. I thought they looked a little burnt but still decided to eat it and literally it felt and tasted like ash in my mouth.
It took my server a long time to check up on us - to the point were one of my other friends were almost dome their own dish. At that point my friends were done with their meals and I didn't want to order anything else. My server apologized and took away my plate. The manager came around to ask what had happened to confirm my story (I guess?) and apologize. The thing about this place is that the servers don't really care if you're unhappy or happy. If a guest is unhappy, you as a server should do all in your power to make them happy when they are leaving.
It took another ten minutes which I timed for her to come around again just for us to ask for the bill and another 7 and a half minutes to bring the bill out. To me, that is unacceptable service. So I am happy to say I am never going to a Moxies, ever. Over priced food and girls who think they can get away with slow and poor service because they look good.
Where's a place where there are pretty girls that have common sense and a brain?