I love this restaurant! I've been coming here since it first opened. I've never gotten food poisoning here but if I did I wouldn't turn my back on it. Sushi is sushi. If you order sushi raw then you're taking a risk for food poisoning. It goes for any sushi restaurant because it's raw. Even if handled properly. There's always that small percent... But customer service just needs a little improvement. Overall the food is great!!!