Okay, so I go back in yesterday and I order a chicken salad sandwich online for lunch because I could not afford to wait 30 minutes again. I get the 5 minutes befit its scheduled to be ready (I work across the street) but it's ready, great! I have a meeting I. 10 minutes and I'm making my way back to my office with plenty of time. As I sit down and open my chicken salad I see its a grilled chicken sandwich with feta cheese! As I am about to call in to my conference call someone calls me from zoës to advise of the mistake and ask if I can come back! No, that's the point of ordering online, I don't have time to come back. Lesson for the caller, don't ask me what you can do, just refund my money or tell me next time the chicken salad sandwich on wheat is on you. I've never written two poor reviews about one place but they need to improve their organization in the kitchen. Still food is great but another disappointing experience.