Ariano and Samantha are great. I have gotten both of my tattoos there and they have been patient with this novice (but be warned, I'm probably not going to remain a novice). They answered all my questions, I never feel rushed or pushed into doing anything I didn't feel comfortable with.
My first tattoo was a doodle I have made on everything since I was young and Ariano took the concept and made it even better. Then less then a year later, I got another, much larger tattoo. We took breaks when I needed them and it took several hours. And both tattoos have healed wonderfully!
The place is clean and welcoming and covered in their work. I highly recommend this place. A few of my friends are going to get their tattoos, which they are not very happy with (and got elsewhere), fixed by Ariano, because of the great job he has done with my two.