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| - The only reason I'd give this place even one star is because of the physical/occupational therapists. If your parent/grand/or self had a knee replacement etc you should be fine, but if your parent is a stroke patient who needs good medical care along with PT as mine was, forget it! The Drs and nursing staff are completely incompetent. My mother suffered her second set of small strokes while in this facility and on the day I noticed her decline I asked the nurse for Dr. Cheng to come in and assess her. Instead, I received a phone call from Dr. Cheng a couple hours later and when I voiced my concern and told him I've seen her after stroke in the past, and I was quite sure that's what was happening, all he could say was that she was on the choice of medication for her condition and if we took her to the hospital there isn't much else to be done and that they would keep an eye on her for worsening symptoms. Instead of trusting my gut, I trusted his recommendation. By the next morning her stroke was so bad she looked dead when I entered the room. She lay in the bed, mouth and eyes open staring into nothingness. The CNA was busy next to her getting her ready to be put into the shower! I immediately left the room and went to the front desk demanding my mom be transferred to the hospital. Upon her transfer we found that she had indeed suffered multiple more small strokes and the clincher is, if she had gone to the hospital the day before when I had spoken to Dr cheng, they would have immediately put her on a heparin drip to resolve any clots she had in order to leason the stroke and damage!
Because I thought this was the best place in the las Vegas valley based on Google and health grades I actually allowed her to return 9 days after the second strokes. This time she only lasted a little better than a day, as the intake nurse incorrectly entered her Coumadin dosage in the system so her INR (protective level of blood clotting) plummeted to an unsafe and non therapeutic number leaving her wide open for more stroke! Along with that, she developed a very serious UTI that also effected her mental status.
I wouldn't send my enemy to this place!
We're now in advanced health care and I'm still getting a feel for the care level here. I know I'm probably a nightmare patient advocate after all of this, but when you pay the money it takes to keep them in these facilities the care should be reflective.
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