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  • Horrible service!! Been coming for a couple of years usually service is pretty good but our last visit was awful. Started out with ordering cokes when 3 of us got them they tasted like diet so I thought it was a mistake but when I called the waitress over she said no it must be the mix why don't you pick something else. So we did and instead of bringing our new drinks she just starts wondering around. I call her over and ask if we can have our new drinks and she says oh yeah I am going to get them. Same problem with the root beer and sprite so called her over again and told her I said I think there is something wrong with your mix /carbonation is off so she says I will bring you water. Doesn't even tell her manager or try to fix it at all. Then our order comes she didn't add fries to some of orders that we asked for so I tell the guy who brought our food (I think the manager but he wasn't too helpful either) he says well it wasn't on the ticket and I told him well we want them so he gets some and I requested some ranch and napkins also from him because our waitress keirsten never came to check on us. He brought the requested items and also quickly disappeared. She never came back once our food was delivered to see if it was ok never came back and never made eye contact again. Food was good thank God. We again needed water refills and when she was at a table over from us in had to yell excuse me and she stopped and said yes never did she step closer too us I had to yell to her can we have some more water and ice. She brings it over never again asking if we needed anything else. Now I know the drinks being off flavor is not her fault but the way keirsten didn't handle the situation and then choose to ignore us the rest of the visit was just wrong!!!
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