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  • When we walked in for brunch, they were at about 50% capacity so we were seated right away. The menu was impressive with a wide selection. Be warned that the service is terrible. I have been told by others that the service is bad but the delicious food made up for it. I'm always up for giving a new place a chance! I ordered the Eggs Provencal (one of the Benedict options) and substituted the ham for peameal bacon. Once we ordered, it took a while before we were served our drinks. Whenever we needed anything from our server (like cutlery), there was a lot of waiting around and constantly glancing to see where she was. I would expect that if it was more busy but it wasn't at all. The food was really good, especially the potatoes. My meal came with 3 poached eggs. As I was finishing up my second poached egg, I noticed a hair in my food. So I waited and waited for our server to come around so I could show her and give her a heads up to let her staff know. The first thing she said to me was: "Ew, don't eat it." Umm.. thanks I wasn't going to... It was the most bizarre reaction. She didn't say "I'm sorry about that.." or "I will inform my manager right away." etc... or anything that indicated she was trained for her job. All she said was "Ew, don't eat it." And when I put my fork down, she asked if I wanted my plate cleared, to which I responded "Yes, thanks." I sat there, sipping on my mimosa, while the rest of my table finished their food. The server did not acknowledge what happened again until she brought our bills and said to me "I didn't charge you for your meal." Again, I just responded "Thanks." I was just in shock by how she handled the situation. It's great that they comp'ed my meal, don't get me wrong! But how the situation handled was just awful and for that, I will not be visiting any Symposium Cafe locations ever. GROSS.
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