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http://www.openvoc.eu/poi#funnyReviews
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  • I had a horrible experience here. I got an exterior wash on my way out of town. On my way to CA it started to rain. I turned on my rear wiper only to discover that it wasn't working. I pulled over to see what was going on and there was tape still stuck to my car holding the wiper still. I was gone for a couple of weeks. I went back to the car wash and asked if they could remove the tape residue that was from the tape they installed. The manager accused me of putting the tape on. Why would I put tape on my car and hold my wiper. I wasn't asking for a complete detail. Nor was the manage even going to recommend a free wash due to their mistake. After about an hour of me not being polite anymore and calling the cooperate number he gave me. Which is a complete run around. Still waiting for my call back from them. The manager was completely unprofessional. Told me they don't put tape on cars. Funny as a separate employee had previously said ya that's why we stopped using tape a week ago. The manager was not making this right. After I set there for an hour and refuse to leave the driveway for others to get by. The manager finally had his detailer remove the residue that his establishment left. Where has customer service gone. I wash 4-5 cars there a week and now will never return to a Cobblestone. They don't make their mistakes right and the cooperate won't even return my call. I will not recommend a place that doesn't own their mistakes. No integrity.
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