Everything I experienced from Serious has been a great experience. I needed an AC service done on my vehicle along with some other minor items that the dealer had quoted me an outrageous price on. Serious showed up to my work, took my car to their shop, got my AC working again and then quoted me a price MUCH cheaper than the dealer on the multitude of little fixes I needed done. When everything was done, they returned my car to me with a smile. Best service I've had in a long time. I plan on using them again in the future for anything that might pop up.