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  • We regularly have our Friday adult or ladies night out here at Marlowe's but last night was quite different. When we are asking for a Girl's Night Out Friday menu, the server told us that it is no longer available (he apologized that he was just new, but sorry my dear, you looked like a PRO) I told him that it's impossible because we are just here last Friday and we ordered it and it's available. So I ask for the manager (who is not even aware of what is on their website and even a big CHALK BOARD sign at the entrance) about the Girl's Night Out Friday menu. As a manager, you should be aware of what you are offering to your customers, you should know your products otherwise it is FALSE ADVERTISING! And she even told us that she can erase it whenever she can! (WOW!!!) She was amazed when I showed her that it includes 4 bellini's and 4 appetizers for 50$ and even take my phone probably to verify with the other workers. So they have no choice of giving it on us but it now comes in small servings compared before. Their service is so slow, we ordered fries and asked for mayo but hello we almost finished the fries and yet the mayo is not yet on our table! And the highlight of our experience...they gave us a wrong bill! We know what we ate and as we will never take advantage of paying a much smaller bill. So I told the server that "I think you gave us a wrong bill" then he realized that it's wrong but it took him forever to bring us our REAL bill and he thank us for being honest but gave us a side comment that " Definitely you will be having a good sleep tonight for paying the right bill and it's me who will be not having a good sleep"... I will appreciate more if you will just say a simple THANK YOU than saying any unnecessary comments which I think is quite rude and not proper especially for us who frequently hangs out at Marlowe's... HELLLOOO.... in the 1st place it's your fault of putting a wrong bill on us! It just so happen that I'm the type of customer who checks the bill and will never take advantage of you stupidity! To the Marlowe's owners...try to hire somebody who knows and familiar with your menu's or what ever in your website so that they will not looked dumb or stupid when the customer asked or inquire something.
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