I want to start off by saying I REALLY wanted to like this place. We were ending off an anniversary getaway weekend with this meal but it definitely left us disappointed.
We had a huge lunch so we just dropped by Japanhako for a small snack. The place is a bit easy to miss but the decor and lighting is really nice. What intrigued us about the place was the Hakozushi (square sushi). We were still bloated from lunch so we just ordered the Hakozushi set ($16) and planned on ordering a skewer set afterwards if we were still hungry.
We waited about an hour before our order came and it ended up being the wrong one. They gave us a $40 premium sushi + sashimi set. We notified our servers in case they gave us someone else's food by accident, and they apologized and took the sushi back and said they'll switch the order back. We had to wait another 30-40 mins for our original order to come back (just 8 pieces of sushi). When we asked for our bill, we almost got charged for the $40 set again.
I think this place would've been great but think this situation could have been handled better. I would wait a while before trying this restaurant after they're a bit more established.