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| - Okay, let's try this again.....
First let me apologize to yelp and the owner of Rambo's kitchen for writing a review that fell "outside" yelps TOS. I am usually a fairly soft spoken and respectful person and I am sincerely sorry for anything said in my previous review that was found to be disrespectful or a "personal attack".
Now to my review of the restaurant.....
I have been to Rambo's at least a half dozen times and despite what Yelp or the owner might think, I have never had a bad experience or a bad meal. All the food and service I have ever received there has been decent. As stated in my "too personal" review, I would give Rambo's a solid 3 stars to a soft 4 stars, which actually falls right into line with Rambo's average review, if it was just about food and service. More on that later.
The Rambo Burger was excellent. I do think that the thimble sized portion of cole slaw is a bit silly.
The first time my wife and I went there we order the fried zucchini app and it was one of the best we had ever had. Nice long lightly battered spears of zucchini that were just wonderful. The next couple of time we got the FZ the quality went down each time. We have never ordered it again.
My wife loves their salads. My 16 y/o sons loves everything, but come on, he's a 16 y/o boy.
Service? Hit and miss. Sometimes you get your order right in and it comes to your table in a timely manner, other times, not so much. Some times your water glass is always full, others not.
As for the one star rating, it needs to be understood that my wife and I try to avoid the big chain restaurants. In these difficult time we choose to go with the locally owned mom and pop places. It take guts and determination to run your own restaurant.
That said, I do not understand the attitude that the owner takes when someone gives him a negative review. Just be gracious. Accept the fact that sometimes your restaurant will hit a home run and other times it will strike out. Rather than going to the surveillance tapes to attack dissatisfied customers about their timing issues, why not just say "Sorry for you bad experience" and determine to improve in the future. People do not right reviews, good or bad, because they like you or dislike you. They write review because they had an emotional reaction to their experience, good or bad.
With all due respect to the owner of Rambo's, I cannot separate the food and service at Rambo's from what I feel to be a severe disconnect from the owner when faced with a legitimate, honest reviews that he doesn't like.
All parts equal the sum of this review and that's why it is a one star review.
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