I'm the type of person that LOVES restaurants who support different "healthy" food options. That being said, I am a low carbie and I feel that though it sticks me in the stereotype of "dieter" or "hipster" - I actually actively try NOT to hassle restaurants with my personal choice of restrictions.
I am often on reddit's /r/keto and fellow dieters told me of a "Hidden Menu" Panera offers to its customers. I was delighted! I didn't want to hold up the lines or look silly so I came prepared with the website's secret menu on my phone. Having my phone at hand I got to the counter and asked for the Power Mediterranean Chicken Salad. Instantly, the waiter looked at me as if I was causing problems at the restaurant. She huffed and said "no no no". I held out my phone and showed her what I wanted and she kept shaking her head. I mean really? They didn't even try to figure out what I wanted to order.
If that wasn't bad enough I felt so rushed and it wasn't even busy! I quickly asked for a Caesar salad without croutons. It came out with. The portion was disappointing and I just felt sad at the end of my meal. I'm not sure if I can post links in my review, but if you take the time to look at the Panera website you can find the not-so-hidden "Hidden Menu" very easily. Those options look so good!
Perhaps it was just this location. I'll try out the one on Younge and Dundas next time.