| rev:text
| - Pros:
A Harmony Salon professionals keep the salon very clean with bleach sanitation of all materials and spa for pedicures. Hand made skincare body products from natural sources made in house from plants and herbs. Knowledgeable staff with techniques, product knowledge. Treatment for Spa Pedi with exfoliating salts and scrubs ridding my feet, legs for dead skin. A part of treatment is to have massage of legs, arms, and hands. Not for the type of people who are sensitive to people touching them because its not their style or are concerned with germs.
Spa pedicure inclusive with bath salts, potions, lotions, and relaxation.
Paula, the owner is qualified to explain about the treatments and her business carefree, and with an encouraging tone without being overbearing. I felt her to be genuine and honest. She gave me "happy feet".
Negatives:
Warning! Spa pedicure is two-hour treatment no one tells you at sign in.
Estheticians, Hair Stylists and anyone else working there (not the receptionist), needs to explain what they will be doing when client is taken back to appropriate area of service. Explain products used, and relay a time of completion.
Receptionist needs to go to Customer Service school, and smiling classes. Her demeanor is cold and unresponsive to any questions about services, or request for water or getting change to pay. Not an environment inspiring serenity and the holistic attitudes the owner attempts to portray. Appt was at noon and was not taken until 12:30pm because of staffing issues, and not preparing sanitation bins ahead of time. I was prompt - the salon should have been too.
Receptionist, first made me fill out paperwork for mailers and offers. I said I did not want any offers, but she said it is an obligation of service otherwise you will not be served. Harsh and rude. Incentives are supposed to be wanted not forced in to. Regardless of it being my birthday.
Rebecca took me on take tour of gift shop (jewelry, hair/body products, etc), hair salon, mani pedi room, and massage and waxing rooms. When I did sit down for service the chairs are designed like a sofa bed COMPLETELY impractical for a salon! I have harsh back problems, and although owner was accommodating, to put me in another chair which is basically a lawn chair, it did not suffice. I bit my lip and was polite during treatment since the owner, Paula did make a considerable effort to make me comfortable and honestly her salon does not fit everyone's preferences and physical ailments. In the moment, it is not her fault. I believe she is a nice person. But she desperately needs to get proper industry standard chairs because lawn chair is not equipped to the spa bins, and the "stupid foot bath that I got replaced with is slightly older than what I have at home!!! It would not cost me $55 regardless of the labor, and natural potions used in salon to do it myself.
Finally, do not use Rebecca for service. She is a an overbearing person up-selling everything. She totally alienated me and decreased my enjoyment of the treatment!
To be kind is to be courteous and I was close to telling her to shut up.
Would consider other treatments but only with Paula. And I suspect after this review she may consider denying the request of service.
Otherwise, I had some good moments. Truly the experience the people have equal to be an excellent skill-set because on that fact alone, I enjoyed myself.
"Be true to yourself.
Conquer your dreams
Become the ruler of your own life"
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)