Amongst the Asian population, this place is an institution and is known to have the best high end Chinese food in Toronto! It serves very authentic Chinese food, but much slicker, better quality, and better presentation than its counterparts in Chinatown. I have been coming here for more than 10 years and it is always the go to place I take my friends and family when they are in town looking for Chinese food.
It makes me sad to see some bad reviews. My only criticism about this place is that the underground parking is ridiculously cramped by North American standards. For example, on the ramps connecting two levels and the surrounding corners, only one car car fits at a time. If another car is coming from the other direction, one has to back up. You get significantly discounted parking for dining here, but I'd rather pay full price for the Green P lot adjacent to the hotel.