I've tried this Dunkin' Donuts several times hoping the experience would improve, sadly it has not. My last experience involved waiting 20 minutes in the drive thru line for 2 coffees and a dozen donuts. When I got to the window they tried to give me the wrong order. In order to get the correct order I waited another 5 minutes for the two coffees. I had to remind them of the dozen donuts I ordered test again before finally getting them. Some major changes need to be made for this location to survive - they for sure need to operate like the one in Murrysville to get people in and out