Though my husband wasn't a fan, the rest of us enjoyed our gelato. I had to dock a star though because they were rather stingy. Only one sample per customer. We were the only ones there at the time. I've been to ice cream/gelato shops far busier (with lines out the door and around the building) and have never seen a limit on samples. They also asked us to hold on to our sample spoons. When I received an additional spoon with my ice cream, I heard one of the workers say, "they still have their spoon." I'm all for saving spoons, but seems a little much.