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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-26 00:00:00 (xsd:dateTime)
itemReviewed	El Pollo Loco
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	My bad experience at El Pollo Loco Friday night about 8:15pm. I went through the drive-thru with the kids. The screen lights were not on and no one responded to me. I drove up not sure if they were open. That's when rude Liz said "I was just saying hello when you drove off and if we would like to order I have to go around." Ok sure no problem.. I started my order again with the attitude she stated they were out of chips and I can pick a side. I asked her if I can choose any side and she said yes they are all right in front of me. So I ask the kids Liz the cashier made it a point to say I'm waiting for you to tell me what you want. I wanted something else after that she told me she could not do two transactions but i didn't ask for a separate order. That's when I just told her I'm going to pull up and speak to the manager. Liz literally opened the drive thru window saying first of all. I said never mind I'll go inside. Yessica the manager not any better justified her attitude because they are under staffed and said she heard they way she was speaking. Yessica made my order she said they now do have chips. She did not apologize at all or show any type of empathy for how I was treated. It is appalling to me to have experience such bad service from a well known chain. I was shocked and disappointed to have been treated this way. The end result was the manager Yessica making the order and serving me a burnt quesadilla. It's just sad how ignorant/careless people are customer service is key.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Reina

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